How can I change an order after placing it?

If you have already placed your order but you selected the wrong product or want to change the personalization details, please contact our Customer Service Team.

* Please note that on all canceled or changed orders (after 24 hours) of personalized items there is a 30% restocking fee.

If you are changing the item with a monetary difference, we will send you either a payment request or refund, according to the difference.

As each item is made uniquely and specifically for every customer, any changes made after an order has shipped will incur a 30% restocking fee.