My chain size that I received is incorrect, what should I do?

If the chain length you received is different to the one that your ordered, we will gladly send you a new chain, which can be easily replaced by yourself with a set of pliers.

Please contact our Customer Service Team with:

  • Your Order Number
  • A picture of the damaged chain
  • A description of the damage
  • The chain size you want

If you ordered the wrong chain length and would prefer a new chain, please contact our Customer Service Team.

We will gladly ship a new chain to you, at only shipping cost.